FAQs

The best way to book a service with us is through our booking system here on our website. This ensures that all the details are seamlessly taken care of, and it shows how much we care for our customers. If you have any questions about our services or a special request for your vehicle, we are happy to address any concerns over the phone at 724-302-9096.

Thank you for learning more about how we operate and for trusting us to serve you with the utmost respect and care.

Yes, we can! We are equipped with a generator and a rinse less wash solution to ensure we can meet the demand anywhere. Whether you’re at home, at work, or anywhere else, we can conveniently meet you where you are.

Access to water or electricity is not necessary but extremely helpful! Real Detail offers a fully mobile service and comes equipped with a waterless wash system and all the necessary detailing equipment to ensure we can service your vehicle regardless of location. While having access to water and electricity could be helpful, our waterless wash and advanced tools allow us to deliver top-quality detailing without the need for external resources. We’re fully prepared to meet your detailing needs and ensure your car receives the best care possible, no matter where you are.

No. We’ll come and provide the service wherever your vehicle is, whether at home or work.

Each detail varies in duration depending on the size and condition of your vehicle. On average, an Exterior Detail takes 1-2 hours, an Interior Detail takes 2-4 hours, and a Full Detail takes 4-6 hours. For ceramic coating, the process typically takes 6-12 hours, as it involves multiple steps, including paint correction, application, and curing. To get a more accurate estimate, feel free to call us, and we’ll be happy to provide details based on your specific needs.

Real Detail prides itself on how long we are able to keep your car clean even after we are done detailing. We generously apply various paint, window, and plastic sealants and protectants all over your car to keep it shining and protected for longer. Our detailing process includes thorough washing, clay bar treatment, and polishing to remove contaminants and minor imperfections. We then apply high-quality wax or ceramic coatings for lasting protection. Some of these aspects will help preserve your car over time beyond a simple exterior and interior detail. Please see our exterior and interior pages for more details. We like to give our customers a lot of value for their money, and making the detail job last a long time is our priority.

We cover all of Raleigh, including Durham, Cary, Chapel Hill, Wake Forest, Clayton, Knightdale, Garner, Faquary Varina, Smithfield, and Holly Springs. A customer outside of these areas will have to pay a travel fee, or book services totaling to at least $400.

Once you’ve had your vehicle detailed, you’ll qualify for our maintenance program—a highly discounted, recurring service to keep your vehicle looking the way you want it to.

We accept cash, card, Venmo, and cash app payments.

Yes. We’re covered with liability insurance in case of accidents.

Yes! As long as we have access to the vehicle and permission to detail on the premises, we can detail!